Accessibility

Statement of Commitment 

The City of Peterborough is committed to demonstrating leadership for accessibility in the community. Our goal is to meet the diverse needs of all people and follow the principles of dignity, independence, integration, and equal opportunity. We will strive to achieve an inclusive environment for our services, programs, facilities, information, employment and transportation systems.

At the City of Peterborough, we recognize that people with disabilities often have limited route options when navigating public spaces. That’s why we are committed to providing timely information about service disruptions, including what is out of service, the expected duration, the reason for the disruption, alternative options, and staff contact details.

For a complete list of current road closures and service interruptions, please visit our News and Notices Page.

Accessibility Planning and Reporting

The 2024 to 2028 Accessibility Plan celebrates accomplishments and outlines the City's commitment to accessibility, long-term vision, short-term road map (2024 to 2028 priorities) and ongoing compliance work. The plan requires the City to use a compliance + inclusion model, an accessibility lens and an inclusion lens to advance accessibility and inclusion in Peterborough.

Strong governance and administrative leadership play a key role to implement the Accessibility Plan. City Council and Senior Leadership will work together to ensure all City business aligns with the commitment, long-term vision, short-term road map and ongoing compliance work listed in the plan, as budget and resources permit.

The City understands that while implementing the Accessibility Plan will help take care of the most vulnerable people, it has the welcome effect of benefiting everyone, and a larger effect of building a stronger economy and community. A universal design approach to City services, programs, projects and facilities helps make Peterborough a destination of choice to live, visit and do business, and brings prosperity to our community.

The Peterborough Museum & Archives has a supplementary Accessibility Plan, as required by the Community Museum Operating Grant administered under Regulation 877 of the Ontario Heritage Act. Visit Peterborough Museum & Archives, Accessibility for more information.